Term and Conditions

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Exercise Classes

• By purchasing an Exercise Class pass you are entitled to book onto any Exercise Class shown on the Exercise Class timetable.

• A 12 Session Exercise Class Pass entitles you to attend any one of the Exercise Classes shown on the Exercise Class timetable up to a maximum of 12 times in a 30-day period. The 30-day pass will automatically expire after 30 days. 

• Pay as you go Exercise Classes are as priced per session and can be used to book onto any of the Exercise Classes shown on the Exercise Class timetable

• Your first 2 Exercise Class sessions attended are free of charge to all new participants. Please PM me to arrange your free sessions.

 

Classes

• You must be over the age of 16 to book on to the Exercise Classes unless otherwise agreed.

• You must complete a PAR-Questionnaire before you book on to any of the sessions that Forever Active Thaney offers. By completing a PAR-Questionnaire you confirm to us that you have no known condition or are undergoing any treatment that would prevent you from being capable of physical exercise in all material aspects.

• On entry into this Membership Agreement and every time take part in an exercise session, you confirm to Forever Active Thanet that you have no medical conditions known to you that would mean that you are not capable of all forms of exercise and that such exercise will not be detrimental to your health. If in doubt, it is your sole responsibility to consult with your GP or to cancel your session.

• We reserve the right to implement a waiting list if we feel it necessary to do so.

 

Payments and Fees 

• Paying for an Exercise Class Pass or pay as go booking is by card via the online booking system – Your payment for an Exercise class Pass and pay as you go are due immediately and will be taken as soon as you complete the payment booking system online and are non-refundable under any circumstances.

• Payment by cash is not accepted.

• All fees and charges are subject to periodic increases and we reserve the right to change the costs of our services at any point. 28 days' notice will be given if this occurs.

 

Refunds 

• Under no circumstances do we offer refunds.

• Cancellation Policy

• Exercise Classes booked must be canceled no less than 24 hours before the classes advised start time.

• Sessions canceled with over 24 hours notice can be used elsewhere within the agreed contracted period.

• If a class is canceled with less than 24 hours’ notice the session will be charged to the client.

• Cancellation by us

• We may cancel any class pass without notice if you commit a material breach of this agreement including, but not limited to, a breach of club rules, abuse, or threatening behavior or vandalism, or other illegal activity.

• We may cancel any class pass without notice if you continually fail to cancel classes.

• We may cancel any class pass without notice if any fees or charges remain unpaid 7 days after the due date.

• We reserve the right to cancel any Exercise class if an instructor is unable to attend a session due to unavoidable circumstances.

 

Data Collection

• In the course of signing up to Forever Active Thanet fitness classes, we may collect certain personal information from you including personal details, financial details, and details about your health. We will use this information for purposes including managing your fitness session and contacting you. You will always be given the opportunity to opt-out of such communications by getting in touch with us. You have the duty of keeping your personal information up to date and to inform us if you have any significant changes.

• We will limit access to the processing of personal information to our employees and management who may require its use for marketing or other services.

• We reserve the right to take photos of our facilities (which may include you, unless you wish to opt-out which you can do at times when photos are being taken) for use on our website and Facebook page..

 

Opening hours

• Times of classes are published on our website, Facebook page, and booking system.

Health commitment statement 

Your health is your own responsibility.

Our commitment to you

• We will make every reasonable effort to make sure that the exercise facilities we use are in a safe condition for you to use.

• Our staff are qualified to the fitness industry standards set out by the register of exercise professionals.

• We will respect your own personal decisions. You do not have any obligation to follow what our instructors advise you to do. We will however ask you not to exercise beyond what we think are your own abilities.

Your commitment to us 

• You should always exercise in a safe manner. You should exercise to your own abilities. If you are concerned or know that you may have a medical condition that may affect your training before you use our facility you should seek medical advice prior to starting an exercise program or session.

• If you feel ill when using our facility you should let us know immediately. Our instructors are not doctors but are first aid qualified.

• If you have a disability you must follow any reasonable instruction to allow you to train in a safe environment.

• You should make yourself aware of any rules or instructions within the facility. There are risks when exercising. You should not undertake any exercises that you have been told are not suitable for you.

 

This statement is a guide only. It does not represent a legally binding agreement between you and us and does not create any obligations that you or we have to meet.

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